> ## Documentation Index
> Fetch the complete documentation index at: https://docs.meetdoris.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Microsoft 365 / Outlook

> Connect Microsoft 365 for Outlook calendar and email tracking.

Connect Microsoft 365 so Doris can track Outlook calendar activity and deal email threads for the reps you choose.

For Outlook teams, the recommended setup is the admin-consented Microsoft 365 connection. Individual Outlook Calendar connection is available as a fallback when admin consent is not in place.

## Recommended: Admin Microsoft 365 Connection

<Note>
  This path requires a Microsoft 365 admin. The admin grants tenant-level consent once, then a Doris admin chooses which Doris users' Outlook calendars and inboxes Doris should subscribe to.
</Note>

<Steps>
  <Step title="Open the admin Microsoft 365 connection">
    In Doris, go to **Settings > Admin > Data Sources** and connect **Microsoft 365** under **Global Microsoft 365 Integration**.
  </Step>

  <Step title="Approve Microsoft admin consent">
    Sign in with a Microsoft 365 admin account and approve the requested permissions. Doris uses this consent to subscribe to Outlook calendar and inbox activity for selected users.
  </Step>

  <Step title="Choose tracked users">
    Return to **Settings > Admin > Data Sources**, open **Track inboxes & calendars**, and select the Doris users whose Outlook activity should be tracked.
  </Step>

  <Step title="Verify subscriptions">
    **Global Microsoft 365 Integration** shows the number of active email and calendar subscriptions. For users selected by an admin, **Settings > Calendar** shows that calendar sync is managed by the admin.
  </Step>
</Steps>

## Fallback: Individual Outlook Calendar

If your team is not using the admin Microsoft 365 connection, each rep can connect their own Outlook Calendar.

<Steps>
  <Step title="Open Calendar">
    Go to the separate **Sources > Calendar** card, or open **Settings > Calendar**.
  </Step>

  <Step title="Connect Outlook Calendar">
    Choose **Outlook Calendar** and sign in with the Microsoft account used for sales meetings.
  </Step>

  <Step title="Confirm sync">
    After OAuth completes, Doris starts syncing upcoming events and live calendar updates for that user.
  </Step>
</Steps>

<Tip>If a user's Outlook calendar is managed through the admin Microsoft 365 connection, the personal Outlook Calendar toggle is disabled and no user action is needed.</Tip>

## What It Does

### Calendar

Outlook Calendar helps Doris:

* Detect upcoming meetings for tracked reps
* Match meeting participants to CRM contacts and companies
* Give Doris Notetaker the schedule it needs when the native notetaker is active
* Link completed conversations back to the right deals when CRM context is available

### Email

With the admin Microsoft 365 connection, Doris can also ingest deal email threads for selected users. Those emails appear alongside meetings in [deal pages](/features/deals), company and contact timelines, and answers from Home.

## Tips & Troubleshooting

<Tip>Use the admin Microsoft 365 connection for Outlook teams whenever possible. It avoids asking every rep to connect their own calendar and keeps calendar and inbox tracking managed centrally.</Tip>

<Tip>Doris reads calendar and email data for deal context. It does not send emails or create, modify, or delete calendar events.</Tip>

<Note>Outlook integration requires a Microsoft 365 business or enterprise account. Personal Outlook.com accounts may have limited functionality.</Note>

<Tip>If your team uses both Outlook Calendar and Google Calendar, connect the calendar system used for scheduling sales meetings.</Tip>